In an effort to reduce pensioner poverty and ensure eligible individuals claim the benefits they are entitled to, the UK Department for Work and Pensions (DWP) is preparing to send out letters to millions of pensioners. These letters aim to encourage applications for Pension Credit, a financial support measure that could increase annual income by as much as £4,300 for those who qualify.
According to the DWP, nearly 11 million pensioners will receive this communication, as part of the wider State Pension uprating notification. Alongside updates on new payment amounts following the April increase, the letters will promote the availability of Pension Credit, which remains one of the most underclaimed benefits in the UK.
What Is Pension Credit?
Pension Credit is a means-tested benefit aimed at individuals over the State Pension age who have a low income. It is designed to top up retirement income to a guaranteed minimum level.
For the 2024–25 tax year, the minimum weekly income levels under Pension Credit are:
- £218.15 for single pensioners
- £332.95 for couples
Those with slightly higher incomes may still qualify, especially if they have savings, caring responsibilities, disabilities, or face housing costs.
Despite its value, around 800,000 eligible pensioners have still not applied for Pension Credit, missing out on not just the top-up itself, but also a raft of associated benefits.

What Will the DWP Letter Contain?
The DWP’s initiative to include Pension Credit details in the State Pension uprating letters is designed to increase awareness and drive applications.
The letter will inform recipients about:
- Their updated pension payment after the April 2025 increase
- Their potential eligibility for Pension Credit
- How to check eligibility and apply
This is a significant step as many pensioners may not realize they qualify, especially if they own their home or have some savings.
Additional Benefits That Come with Pension Credit
Receiving even a small amount of Pension Credit can make you eligible for additional financial help, such as:
- Free TV licence (for those over 75)
- Housing Benefit (if you rent your home)
- Council Tax Reduction
- Cold Weather Payments and Warm Home Discount
- Help with NHS costs, such as prescriptions, dental treatment, and glasses
These extras can represent thousands of pounds in annual savings.
Who Should Apply?
The DWP encourages anyone over the State Pension age who has an income below the thresholds to check their eligibility—even if they have savings, own a home, or are only slightly over the limit.
Applications can be made:
- Online at gov.uk/pension-credit
- By phone: Call the Pension Credit claim line at 0800 99 1234
- By post, by requesting a form from the Pension Service
Claimants can apply up to four months before they reach State Pension age, and the process generally requires basic financial and personal information for both the claimant and any partner.
Why Now?
The DWP’s push comes at a time when pensioners are facing increasing financial pressure due to inflation and rising energy bills. Ensuring older citizens receive the support they deserve is seen as critical to tackling poverty in retirement.
Charities like Age UK and Independent Age continue to campaign for better outreach to those who may not be online or may struggle with paperwork. This letter campaign is a step in that direction.

Conclusion
If you’re a pensioner, or know someone who is, now is the time to act. The letter arriving through your door in the coming weeks could be more than just an update—it could be a gateway to £4,300 or more in extra financial support. Don’t ignore it.
Even if you’re unsure about your eligibility, it’s worth checking. A five-minute phone call or online application could significantly improve your financial well-being.
This article has been carefully fact-checked by our editorial team to ensure accuracy and eliminate any misleading information. We are committed to maintaining the highest standards of integrity in our content.